Terms & Conditions

Effective Date: May 22, 2026.

Welcome to Robocat (robocat-canada.org). These Terms and Conditions constitute a legally binding agreement between you and Robocat. By accessing our platform, creating an account, or placing any wager, you signify your acceptance of these terms. If you do not agree with any part of these terms, you must immediately discontinue your use of our services.

1. General Provisions

Robocat operates as an online gaming and wagering platform serving Canadian residents. Throughout these terms, "we," "us," or "our" refers to Robocat. "You," "User," or "Player" refers to the individual accessing the platform.

These terms are governed by the applicable laws of the province or territory in which you reside. While Canada operates under a decentralized regulatory framework, we aim to adhere to the highest standards of integrity, reflecting the principles set forth by provincial regulators such as iGaming Ontario (AGCO), the British Columbia Lottery Corporation (BCLC), and the Alberta Gaming and Liquor Commission (AGLC).

2. Eligibility and Account Requirements

To participate in games or sports betting on Robocat, you must satisfy the following requirements:

  1. Age Requirement: You must be at least 19 years of age or older. In certain provinces where the legal gambling age is 18, you must still meet the minimum age requirement stipulated by the relevant provincial legislation. We reserve the right to request proof of age and identity at any time.
  2. Residency: You must be a legal resident of Canada. You are prohibited from accessing the platform while located outside of Canadian borders.
  3. Account Limitation: You may only maintain one account per person. Creating multiple accounts or using a proxy or VPN to conceal your identity or location is strictly prohibited and constitutes a material breach of these terms.
  4. Accuracy of Information: All registration details, including your full legal name, date of birth, residential address, and email address, must be accurate and verifiable. Failure to provide truthful information will lead to the immediate closure of your account and forfeiture of any associated balances or winnings.

3. Account Security and Responsibilities

You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account, whether authorized or unauthorized, is your sole responsibility.

  • Security Measures: We employ industry-standard encryption, but you must ensure your device is secure. Never share your password or security answers with third parties.
  • Account Monitoring: If you suspect unauthorized access to your account, you must notify our support team at [email protected] immediately.
  • Suspicious Activity: Any attempt to manipulate our software, engage in collusive behavior, or utilize automated scripts (bots) will result in immediate account termination, seizure of funds, and potentially reporting to relevant law enforcement agencies.

4. Financial Transactions and Payment Methods

Robocat supports CAD (CA$) as the primary currency for all transactions.

  • Payment Methods: We prioritize secure and efficient banking for Canadian players. Supported methods include Interac e-Transfer, Interac Online, iDebit, InstaDebit, Visa, Mastercard, and selected cryptocurrencies.
  • Deposits: Deposits must be made using a payment method registered in your own name. Third-party deposits are strictly prohibited and will be rejected.
  • Withdrawals: Withdrawals are processed via your original deposit method where possible. You may be required to complete a Know Your Customer (KYC) verification process before your first withdrawal is authorized. This includes providing government-issued identification and proof of address.
  • Currency Fluctuations: Please note that while we operate in CAD, transactions involving cryptocurrency may be subject to market volatility. You accept the risk associated with these fluctuations.

5. Bonuses and Promotional Offers

Robocat offers various incentives, including match bonuses and free spins. By participating in these promotions, you agree to the following:

  • Wagering Requirements: Unless otherwise specified, all bonuses are subject to a wagering requirement of 30x to 40x the bonus amount. You must satisfy these requirements before any bonus funds or associated winnings are converted into withdrawable cash.
  • Ontario Players: In accordance with regulations for Ontario players (iGaming Ontario/AGCO), bonuses are not applied automatically. You must actively opt-in to any promotion to receive it.
  • Prohibited Play: Placing bets that solely serve to meet wagering requirements with minimal risk (e.g, betting on both Red and Black in Roulette) is prohibited.
  • Expiration: Bonuses typically have an expiration period of 30 days unless stated otherwise in the specific promotional terms. Expired bonuses and associated winnings will be forfeited.

6. Responsible Gambling

Robocat is committed to providing a safe and controlled gaming environment. We encourage all players to bet within their means and treat gambling as a form of entertainment, not a source of income.

  • Setting Limits: You have the ability to set daily, weekly, or monthly deposit limits. You may also set session time limits.
  • Self-Exclusion: If you feel your gambling is becoming problematic, you may request a self-exclusion. During this period, your account will be disabled, and we will take reasonable steps to prevent you from creating new accounts.
  • Professional Support: If you require assistance, we strongly recommend reaching out to the following resources: ConnexOntario: 1-866-531-2600 Problem Gambling Helpline: 1-888-230-3506 Online Resources: Visit iGamblingOntario.ca for additional tools and support.

7. Anti-Money Laundering (AML) Compliance

We are strictly compliant with Canadian federal and provincial anti-money laundering regulations.

  • Monitoring: We monitor all transactions for suspicious patterns. Any deposit or withdrawal that we deem suspicious may be held pending investigation.
  • Reporting: We reserve the right to report any suspicious financial activity to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) or relevant law enforcement bodies without prior notice to the user.
  • KYC Procedures: You acknowledge that we are required to verify your identity. This includes collecting information regarding the source of funds if we determine that your betting volume or deposit activity exceeds standard patterns.

8. Sports Betting Rules

When wagering on sports, you agree to be bound by the specific rules governing each sport:

  • NHL and Professional Sports: All outcomes are settled based on the official results released by the governing bodies of the respective leagues (e.g, NHL, CFL, NBA, MLB).
  • Betting Markets: Whether you are betting on a "snipe" from a star forward, the total score of an NHL game, or the winner of the Grey Cup, all bets are final once confirmed. We do not accept bets from individuals who have access to non-public information that could influence the outcome of an event.
  • Settlement: Errors in odds or technical glitches that lead to obviously incorrect pricing will be corrected, and affected wagers may be voided at our discretion.

9. Game Integrity and Progressive Jackpots

We host a wide variety of games, including industry favorites like Mega Moolah, Book of Dead, and live dealer experiences.

  • Random Number Generator (RNG): Our games utilize certified RNG technology to ensure that all outcomes are completely random and fair.
  • Progressive Jackpots: Progressive jackpots, such as those found in Mega Moolah, may require a specific minimum bet to qualify. Winnings from a jackpot are subject to verification and may be paid out in installments depending on the amount, in accordance with industry standards.
  • Live Dealer: Live dealer games are subject to the specific terms of the game provider. Any disruptive or abusive behavior toward live dealers or other players in chat will result in immediate suspension.

10. Dispute Resolution

We aim to provide a seamless experience, but disputes may occasionally arise.

  • Informal Resolution: If you have a complaint, please contact our support team at [email protected]. We will investigate the matter and provide a response within 14 business days.
  • Formal Arbitration: If we cannot reach an amicable resolution, you agree to submit the dispute to binding arbitration in accordance with the laws of your province of residence.
  • Jurisdiction: By accepting these terms, you waive any right to participate in a class-action lawsuit against Robocat. All legal actions must be brought on an individual basis.

11. Limitation of Liability

Robocat provides the platform "as is" and "as available." To the extent permitted by law, we exclude all warranties, whether express or implied.

  • Technical Errors: We are not responsible for any losses incurred due to internet connection issues, hardware failure, or service interruptions.
  • Losses: Under no circumstances shall Robocat be liable for any indirect, consequential, or special damages arising from your use of the platform, even if we were advised of the possibility of such damages.
  • Maximum Liability: In any case where our liability is established, the total amount payable to you shall not exceed the amount of your last deposit or the value of the disputed wager, whichever is lower.

12. Intellectual Property

All content on robocat-canada.org, including software, graphics, logos, and written materials, is the intellectual property of Robocat or its licensors. You are granted a limited, personal, non-transferable license to use the site for personal entertainment only. You may not copy, distribute, or exploit any of our materials for commercial purposes.

13. Termination and Suspension

We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have:

  1. Breached these Terms and Conditions.
  2. Engaged in fraudulent or illegal activity.
  3. Attempted to manipulate our games or systems.
  4. Provided false or misleading personal information.

Upon termination, all outstanding wagers may be voided, and any remaining balance may be withheld to cover damages or outstanding liabilities.

14. Changes to Terms

We may update these terms periodically to reflect changes in legislation, technology, or business operations. Continued use of the platform following the posting of updated terms constitutes your acceptance of the changes. It is your responsibility to review these terms regularly.

15. Language and Communication

Our platform is designed to serve all of Canada. While English is the primary language of these terms, we strive to provide support in French for our users in Quebec and across the country. In the event of any discrepancy between the English version and any other language translation, the English version shall prevail.

16. Final Provisions

  • Entire Agreement: These terms, alongside our Privacy Policy and any specific promotional terms, represent the entire agreement between you and Robocat.
  • Severability: If any provision of these terms is found to be unenforceable or invalid, that provision will be severed, and the remaining provisions will remain in full force and effect.
  • No Waiver: Our failure to enforce any right or provision of these terms does not constitute a waiver of that right.
  • Headings: The headings in these terms are for convenience only and do not affect the interpretation of the content.

By clicking "Accept" during the registration process, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. You confirm that you are of legal age and that your use of this platform is lawful within your jurisdiction. We wish you a "beauty" of an experience at Robocat — play responsibly, keep your "dangles" sharp, and we hope you hit the "snipe" of a lifetime.

Robocat responsible gaming